An order equals a trust. During 2023, Singapore customers gave us the largest order since the cooperation of one year, a single variety of more than 1,000 square meters of natural stone finished products, a total amount of $90000. Director is on a business trip and the colleagues feedback the progress to the customers with videos and pictures throughout the process, successfully complete the order, and receive the full payment. According to the plan, the first and second batches have been shipped smoothly, and the last batches are ready to be sent out at the factory. Because the customer is also on a business trip in UK at the same time, the first and second batches of goods arrived without being present to see the goods. When the customer came back, he found that the color of the stone was darker than he wanted, and it was not what he liked. The customer knew that all the goods had been produced, but after several days of testing and installation, the effect that is not he wanted. When the boss knew about this matter, he actively communicated with the customer and quickly solved the problem, and re-produced more than 1000 square meters of light-colored stone of the same style to Singapore for free. The customer highly appreciated our attitude and efficiency in handling this matter!

Each order is the beginning of sincere friendship.